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OMEN by HP 15-dc1040nr keyboard lights mismatching
09-02-2020 06:15 PM

I am unable to set my laptop keyboard lights into one color. Whenever I set all 4 zones into the same color, 2/4 (center and right) zones are in a different shade. I have updated everything and reinstalled Omen CC as some people had suggested, but no luck.
09-05-2020 11:15 AM

Welcome to HP Community
I have gone through your Post and would like to help
Please update the BIOS from this Link: https://support.hp.com/us-en/drivers
Next uninstall the Omen Command center from your Notebook and restart, then reinstall the Omen Command Center from Microsoft Store
Keep me posted
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
09-06-2020 01:24 PM

@yancol Here's what you need to do:
Click here to download the latest OMEN Command Center to resolve this issue.
If the issue persists, Click here to find and install the Bios and chip-set driver updates,
If the issue persists, is recover the original application from the recovery manager: Click here for instructions to retain the original Omen controller.
The only other thing to do is to uninstall the software and install a fresh copy from the Microsoft store: click here
P.S: Welcome to HP Community 😉
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee

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