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‎11-12-2022 07:09 AM

HP Recommended
Product: OMEN by HP 15-dc1088wm

my omen ( i7 9750H w/ 1660ti) has several problems 
1) I can't update the bios

2) I can't locate the integrated graphics hardware (Intel UHD  630)

3) a lot of problems and bugs with HP apps

4) drop in performance in all games and overheating 

please help

 

Category:
3 REPLIES 3

‎11-12-2022 12:39 PM

HP Recommended

@hosam2 

 

A1. What is the error message ?

A2. Its iGPU is disabled and we won't be able to enable it. My machine is the same with GTX 1070

 

            no igpu.png

 

A3. I can say all apps/programs have bugs. They have new version(s) to fix and also introduce new bug(s).

A4. Sorry I can't help much here you can use something to cool it down such as

 

            https://www.ign.com/articles/best-laptop-cooling-pad

 

Regards.

BH
***
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‎11-13-2022 06:23 AM

HP Recommended

Sorry for the delay in a reply

I downloaded the BIOS driver from HP drivers center and when I run it it's just closed and nothing happened, it's just fully downloaded and nothing happened 
ps/ I run it as administrator 

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‎11-13-2022 11:23 AM

HP Recommended

@hosam2 

 

Playing around with BIOS would brick your machine. You can use HPSA to update BIOS - Why you need to install BIOS ? Your question on the very first post did not mention BIOS at all.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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