OMEN by HP - 17-an

[gremlinspfc]

hello. I have an OMEN by HP - 17-an106nm
after reinstalling windows there was a problem with the motherboard temperature which causes the fans to run noisily. after 30-60 seconds of operation the motherboard temperature instantly jumps from 40 degrees to 70 degrees and the fans start spinning faster but there is no change in the temperature it is still at 70 degrees even after half an hour of the fans running on

[Raj_05]

Hi @gremlinspfc,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The temperature behavior you’re describing suggests either a sensor miscalibration, a driver issue, or a cooling system problem. Here’s a step-by-step troubleshooting process for your OMEN by HP - 17 laptop.

Verify and Update BIOS

• Why: BIOS updates often include fixes for hardware monitoring issues, including temperature sensors.
• How:
  1. Go to the HP Support website.
  2. Locate your laptop model and download the latest BIOS update.
  3. Follow the instructions carefully to install it.

Install HP OMEN Command Center

• Why: This software helps monitor and control fan speeds and temperatures.
• How:
  1. Download it from the Microsoft Store or HP's website.
  2. Use it to check temperature readings and fan speed.
  3. Ensure all profiles are set to default or performance-optimized.

Check Drivers for Chipset and Thermal Management

• Why: Missing or outdated drivers after reinstalling Windows may lead to incorrect readings.
• How:
  1. Go to the HP Support website for your model.
  2. Download and install the latest chipset and thermal management drivers.

Test with Third-Party Monitoring Tools

• Why: Cross-check the motherboard temperature reading.
• How: Use tools like HWMonitor or Core Temp to get a second opinion on the temperatures. If the motherboard consistently shows incorrect values, it could be a sensor issue.

Clean the Cooling System

• Why: Dust buildup can cause overheating.
• How:
  1. Turn off the laptop and unplug it.
  2. Use compressed air to clean the vents and fans.
  3. If possible, open the laptop and clean the heatsinks.

[Raj_05]

Reapply Thermal Paste (Optional but Recommended)

• Why: Old or poorly applied thermal paste can lead to inefficient heat transfer.
• How: If you’re comfortable, replace the thermal paste on the CPU and GPU. If not, seek professional help.

Reset Windows Power Settings

• Why: Incorrect power settings can cause aggressive cooling.
• How:
  1. Go to Control Panel > Power Options.
  2. Select High Performance and customize advanced settings to reduce fan noise if desired.

Run Hardware Diagnostics

• Why: To rule out hardware issues.
• How:
  1. Restart the laptop and press F2 repeatedly to enter HP Diagnostics.
  2. Run a full hardware test.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[gremlinspfc]

helu. i didn't answer earlier because i tried every way to solve the problem. unfortunately i still haven't solved it!
i tried all possible drivers and bios on both windows 10 and 11 and i still have the same problem! The problem occurs 60-70 seconds after the laptop turns on. 

[gremlinspfc]

Is there any other solution?