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‎09-05-2017 01:56 PM

HP Recommended
Product: OMEN by HP Laptop PC - 17-w033
Operating System: Microsoft Windows 10 (64-bit)

My speakers slowly fade out into inaudiable levels. When I use a headset my audio is fine, but once unplugged the Onboard speakers still stay at nothing. My Volume level are at 100 yet I hear nothing. 

 

This started a couple of weeks ago.  Once I restart my computer all seems fine for about five minutes then the audio, sure enough, fades away. I have updated my drives.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-05-2017 02:12 PM

HP Recommended

@KEM593

 

That is due to Windows 10 updates. Please download and install newer Realtek High-Definition (HD) Audio Driver (Windows 10 v1703):

 

           http://ftp.hp.com/pub/softpaq/sp80501-81000/sp80538.exe

 

Regards.

BH
***
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1 REPLY 1

‎09-05-2017 02:12 PM

HP Recommended

@KEM593

 

That is due to Windows 10 updates. Please download and install newer Realtek High-Definition (HD) Audio Driver (Windows 10 v1703):

 

           http://ftp.hp.com/pub/softpaq/sp80501-81000/sp80538.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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