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alhoqpe11
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Message 1 of 2
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OS broken

HP Recommended
hp omen 17-an099xn
Microsoft Windows 10 (64-bit)

Hi guys how are u 

i have problem with my OS 

my hard disk is deleted and the OS windows install it now whene i turn it on show this message

boot device not found

please install an operating system on your hard disk.

hard disk - 3F0

i can not access to the bios because i do not what the administator password

please helo me 

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@alhoqpe11

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Perform a hard reset  (do not skip any troubleshooting steps if you feel steps are repeating) 
  • Step 2: Restore BIOS default settings
  • Step 3: Test the hard drive using HP PC Hardware Diagnostics
  • Step 4: Reseat the hard drive
  • Step 5: Perform an HP System Recovery
  • Click here: https://support.hp.com/in-en/document/c01443463 to complete the troubleshooting steps. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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