• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN by HP Laptop 15-dc1xxx
Microsoft Windows 10 (64-bit)

I got this OMEN by HP Laptop 15-dc1xxx since September 2019, and after a couple of months, the RGB lighting of this keyboard is somewhat wrong... If i turn all my keyboard lighting into white, the middle and the right side have the wrong colors more like yellowish. I have seen a lot of forums about this problem and i did everything but its still the same...

photo_2020-06-13_22-30-59.jpg

 

photo_2020-06-13_22-30-57.jpg

 

2 REPLIES 2
HP Recommended

@joshooray 

 

When opening OCC, does it have Lighting option and look similar to the following image ?

 

             OCC zone.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Yes there is an option Lighting for my laptop.. my model of my laptop is dc-1000nx. Intel i7-9750H, with Nvidia RTX 2060. 2019 model I believe..Im a bit fan of HP omen, but when it comes to this, it seems a little off for my experience having this kind of problem and I wish there is a solution for this. Thank you!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.