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08-05-2021 09:22 AM
Product: HP Omen 15
Operating System: Microsoft Windows 10 (64-bit)
Like many, I have an omen 15 with a GTX 1060 that started running fine and now, after about 12 months purchase, can´t run any games, the FPS starts to drop, on and of. I run a game and after 5 minutes it starts to drop. I have done my research and tried all of this:
.Fully updating drivers (Nvidia and Windows)
.Updating my BIOS
.Reverting to drivers and updates from before
.Cleaning my fans
.Changing my GPU thermal paste
Now, using benchmark software, I think I have been able to pinpoint the issue: After my GPU reaches 91 degrees celcius, something is telling it to "slow down" by reducing the voltage on it. And before anyone says this is a common security feature, laptop GPUs are supposed to run at up to 100C. Omen 15 itself ran at 99C since day 1 when playing heavy duty games.
So, my question is: why is my GPU slowing down at 91C? Can anyone help me on how to revert this?
1 REPLY 1
08-17-2021 03:54 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that the computer is overheating.
Don’t worry, I assure you I will try my best to get this sorted.
I would like to inform you that 90C is normal on the gaming computer. I recommend you use the Omen command center to change the settings which suit your needs.
Please refer to the below article for more information.
Hope that answers your question and you have a great day!
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