Omen 15 - do1047nr won't turn on

[AARONLD]

In the middle of using my laptop it shut off. I tried 

Running it without battery, I purchased a replacement battery and new power cord. None of that has worked. 

I noticed when I plugged in the cord it would have a solid orange light at the charge port. (Never turn white, even overnight) and when I press the power button, the power button and the charge part both begin a slow blink. 

Help! I just passed the 1 year warranty (of course).

I am getting no response, nothing...

Thanks in advance.

[praveenbv]

Hi@AARONLD, Welcome to the HP Support Community!

We reviewed your post and I understand that the  Notebook is not Powering ON,

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps

Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

• Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.

F6 + Power Button

• CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec

If the laptop does not power on then please continue with the below steps:

• Disconnect the charger and remove the battery out.
• Connect only the battery and check if the laptop powers on.
• Likewise, remove the battery out (if removal battery ) and connect only the charger, and check if that helps.

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[praveenbv]

@AARONLD,

We haven’t heard from you in a while, this post is with reference to the thread you had created at your friendly neighborhood (HP Support Community). 

I would like to know if the resolution we had provided worked for you? 

If you have any other queries, feel free to reply any time and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post.