I have been using my Omen 15 (2020 edition) for a few months now, without issue. I installed the Nov 2020 BIOS update this evening and after the update completed I logged into windows (no issue here) at which point I noticed that the machine did not detect the USB-C connected multiple displays. (which have also been working since I setup the laptop).
I restarted the laptop and logged in again only to hear a sizzle and pop and could smell burning plastic, the laptop lost power and switched off. It no longer switches on and is clear that there is a component level failure. I only hope this is limited to the motherboard and has not impacted the PCI SSD drives and memory as well.
P.S. Its Sunday, so will only be able to log a support ticket tomorrow morning. It is also Christmas week, so I am concerned that the repair for this is going to take much longer given the time of the year.
Does anyone know if this is an isolated situation or have others experienced similar hardware failures post the Bios update?
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