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MrSlip
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Message 1 of 2
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Flag Post

Omen 15 slow after battery drain

HP Recommended
HP Omen 15 EN0023DX
Microsoft Windows 10 (64-bit)

I left my laptop unplugged for a little too long and the battery was completely drained. After plug-in and power up I noticed every action was beyond super slow. Mouse movement delayed and blocky, audio is scratchy and drawn out, simple operations take forever, etc. I have since tried everything to get the laptop back to working condition and nothing seemed to work. 

 

Things I did:

Update drivers

Checked Disc

Checked Drive

Defrag

HP Hardware Diagnostics Test

Factory Reset

Fresh Start Reset

 

Laptop Specs:

HP Omen 15 

AMD Ryzen 7 4800H APU

1TB SSD

16GB SODIMM DDR4 SDRAM

NVIDIA GeForece GTX 1660 Ti 6GB

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@MrSlip

 

Welcome to the HP support community.

 

Update the Bios, chipset and drivers using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

 

HPSA will automatically search for all the latest drivers for your Notebook

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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