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‎11-14-2020 08:09 AM

HP Recommended
Product: HP Laptop 15-dh1xxx - 1C4L1EA#ABV
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone, 

 

I have a problem in omen 15 laptop with windows 10 installed. the wifi keep disconnecting randomly, i've tried update and bios update, tried to rollback to older driver, seriously I tried everything.

i tried network reset and it did work for one time after restart the problem appeared again.

 

any idea what could be the problem and if there's a stable ax201 driver that i can install to solve this annoying problem 

1 REPLY 1

‎11-14-2020 01:32 PM

HP Recommended

@AhmadShdaifat 

 

Your machine is an HP Omen 15-dh1002ne, its specs

 

               https://support.hp.com/au-en/document/c06692936

 

You can use wired LAN to update or

 

   (a)  Download the following software/driver and save to your computer,

                    https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104315.exe

   (b) Go to Device Manager to uninstall Intel wifi adapter,

   (c) Reboot machine

   (d) Right click downloaded file and select run as administrator,

   (e) Reboot.

 

Regards.

     

BH
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