Hi there. I have HP omen 15, 2.8ghz i7 7th gen with 8gb ram and 128gb ssd+1Tb HDD. It has a nvidia gtx 1050ti graphic processer. Recently it won't turn on when I press the power button. Completely dead except for the charging led which is white. It was operating normally the night before and it even shut down okay. After I tried pressing the power button for several hours it suddenly turned on and start working just fine. The battery was full and I even discharged and charged it to make sure. But the next day it started doing the same thing again. It won't turn on for a while. Eventually it starts working but I am worried it might be something serious. Any help will be appreciated. The charger is hp smart adapter travel size 150watt, 19.5v, 7.7A and efficiency level VI. Thank you for reading.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".