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HP Recommended
Omen 15
Microsoft Windows 10 (64-bit)

Hello

I'm currently rebuilding a HP Omen 15 after updating the HD to SSD.

 

Have been struggling to find the Hard drive controller drivers. As the driver doesn't show up during installing windows 10.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Tdog2

 

I understand your concerns.

 

Please perform the below steps on the computer to run a System Test

- Shut down/Turn off the computer

- Once the computer is completely Shut down/Turned off

- Now press the power button once to turn on the computer and immediately start pressing/tapping the F2 key on the keyboard

- This should open the UEFI Diagnostic screen on the computer

- Please select System Test and then select Extensive Test

 

Have a nice day!!

View solution in original post

7 REPLIES 7
HP Recommended

@Tdog2 Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

HP Recommended

See below 

 

P/N K2V88EA#ABU

M/N 15-5050nalC:1000M-7260NG

 

Thanks

HP Recommended

@Tdog2

 

Thank you for the information.

 

In that case, try updating the computer, this will install the latest updates -

 

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 Install updates using HP Support Assistant

  1. In the search box, type, and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Have a nice day!!

HP Recommended

The issue is during installing windows 10 the hd does not show to install windows 10 onto.

 

I assumed it was because it didn't have the hd controller, however I can't find any drivers for it anywhere.

 

 

HP Recommended

@Tdog2

 

I understand your concerns.

 

Please perform the below steps on the computer to run a System Test

- Shut down/Turn off the computer

- Once the computer is completely Shut down/Turned off

- Now press the power button once to turn on the computer and immediately start pressing/tapping the F2 key on the keyboard

- This should open the UEFI Diagnostic screen on the computer

- Please select System Test and then select Extensive Test

 

Have a nice day!!

HP Recommended

@Tdog2

 

Please let us know the result of the system test.

 

Have a nice day!!

HP Recommended

Thanks becuase of your reply i can solve the problem glad to have you here who help 

please keep doing this Mypascoconnect

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