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09-03-2022 11:01 AM
Welcome to the HP Support Community. Thanks for bringing this to our notice.
I see that you are facing issues with your system. Do not worry, we are here to fix it.
May I know from when are you facing this issue?
Did you make any hardware or software-related changes to it?
May I know how are you waking your system from sleep?
Try using another key other than the windows key to check if you are able to wake up your system from sleep.
I would suggest you please use the link below and follow the steps to resolve the issue: https://support.hp.com/in-en/document/ish_3046046-2885219-16
Hope this helps! Keep me posted.
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