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‎08-30-2022 02:32 AM - last edited on ‎08-30-2022 06:41 AM by Retired

HP Recommended
Product: Omen 17 ck1020nr series laptop
Operating System: Microsoft Windows 10 (64-bit)

I have the exact same issue Intel i7-12700H  Omen 17 ck1020nr series laptop

Category:
2 REPLIES 2

‎08-30-2022 02:34 AM

HP Recommended

Sounds like a critical issue

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‎09-03-2022 11:01 AM

HP Recommended

Hi @FullStackDev

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing issues with your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

May I know how are you waking your system from sleep?

 

Try using another key other than the windows key to check if you are able to wake up your system from sleep.

 

I would suggest you please use the link below and follow the steps to resolve the issue: https://support.hp.com/in-en/document/ish_3046046-2885219-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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