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- Omen 16 Laptop Wont Turn On

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06-30-2023 08:17 PM
Hello, I've got an Omen 16 gaming laptop with a terabyte SSD, 3050 ti, 16 gbs of ram, and some i7 cpu.
Recently, I've tried to reapply the thermal paste but did not make it very far as when attempting to remove the SSD, the technician assembling it used the force of God and the screw became stripped as I attempted to unscrew it, but I did unplug and replug the battery in from the motherboard.
However, when I tried to power it back on, the power button would light up for a few seconds, followed by the caps lock button, but then the caps lock button would turn off followed by the power button a second later. I believe I can hear the fan spool up for a second and the charging light turns orange when plugged in.
I know in the past, the BIOS would read some checksum error of a code I can't remember but this was infrequent and last occurred long ago.
07-03-2023 12:18 PM
Hi @LeitMeBe,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Omen 16 Laptop unit is not turning on Not to worry I will help you to get a resolution to resolve the issue.
Please try the following Troubleshoots steps.
1. Turn off the Unit.
2. Disconnect the AC adapter.
3. Remove any discs from the disc drive.
4. Remove memory cards from the card reader slot.
5. Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.
6. Disconnect the AC adapter press and hold the power button for approximately 15 seconds.
7. Reconnect the AC adapter, and then turn on the computer.
Step 2
Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit
Step3
The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice and then you may get a Pop-Up CMOS Check and it will restart the unit
Even if you don't get a Pop-up restart the unit manually after 3 attempts.
After the above troubleshooting steps if the unit turns on
Please update Windows and HP support assistances updates
And update Bios and other drivers please click on the link. to update the drivers.
follow this link to run the test hardware test
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.