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‎02-08-2022 12:28 PM - last edited on ‎03-21-2022 08:22 AM by HP Administrator

HP Recommended

I use my Ryzen Omen 16 primarily with an external monitor. When connected to the external monitor, I also have Ethernet, audio out, and a multi-port USB hub connected. When the computer is not plugged in to power, the taskbar shows the battery icon with the power plug. Mousing over that, it tells the battery percent full and says the computer is plugged in. Windows 11 Settings> Power&Battery shows the battery with the plug but does not say the computer is plugged in. When I use the computer without the external monitor, it shows the correct icon and does not say it is plugged in. Any idea what I can do to fix this?

 

Thank you.

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