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- Omen 17 W110ND battery is swelling

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07-20-2020 06:01 AM
I have the same problem as mentioned in this topic:
Only with a slightly different, 3 year old machine
07-22-2020 01:09 PM
@earldw Welcome to HP Community!
I understand that the battery is swelling.
In that case, I would suggets you contact our phone support and check for the support option. They will help you.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Keep us posted,
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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!