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HP Recommended
Omen 17 2023
Microsoft Windows 11

I tried installing an SSD in my HP Omen 17 i7-13700HX RTX 4070 variant. Without disconnecting the battery. And when I tried to turn it back on my laptop fan for the cpu only turned on and the screen was black. The laptop did not power on the screen. The fan was spinning, keyboard on, but the screen is black any ideas? Or replacement parts.

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