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- Omen 17 with 9750H fans slow to spool up

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11-24-2019 02:55 PM
My laptop will spike to 100C then up to 5 seconds later the fans will finally spool up and bring the temps back to the 80s. The system stress tests in the 80C range with no throttling once the fans spool up.
I really dont like seeing my CPU hitting 100C every time it's placed under load. Has anybody seen any chatter about this? To be clear, the system maintains cool temps at full boost so its not a cooling issue, it's a slow fan spool up issue.
Running current drivers/bios.
11-27-2019 05:21 AM
Hi @reedca82
Welcome to the HP Support Community. I'd be happy to assist you with the fan issue.
Please try these steps to update the computer -
Step 1 Windows Updates -
1) In the search box, type and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 HP Support Assistant Updates -
1) In the search box, type and open HP Support Assistant.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Also, try updating the BIOS. Refer to this document for steps - HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System)
You may also try these steps - HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
Asmita
I am an HP Employee
11-27-2019 06:49 AM
Please try testing the hardware -
1. Hold the power button for at least five seconds to turn off the computer.
2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
4. Click Extensive Test.
Let me know.
Asmita
I am an HP Employee