• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎11-01-2020 06:03 AM - edited ‎11-01-2020 06:07 AM

HP Recommended

i buy a  OMEN  17-cb1055ng,

When i start the Omen Command Center, oben a screen thats say i need the new Bios Update, but the newest Bios is installed. When i press the Driver Update Button, he download 60% and finish without any Error, but nothing download. I cant edit anything , no color etc.

I deinstall the command center 3 times, and install it new from the Microsoft store.

Unbenannt-1.jpg

1 REPLY 1

‎11-03-2020 05:56 AM

HP Recommended

Hi, please try to install below drivers to see if it works. Thanks.

if still fail, you can click "Feedback" and choose "automatically attach my log files" to send the OCCLog.zip file to OMCC support mailbox. They will check what's the problem. Thanks.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.