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ottoskorzeny133
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Message 1 of 2
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Omen 17t Electricity Vibration

HP Recommended
Omen 17t
Microsoft Windows 10 (64-bit)

Hi

I bought an Omen 17t laptop and when I use it plugged into a non-earthed socket, I feel vibration on the aluminum deck also, when unplugged, and an ethernet or hdmi cable is connected which comes from a non-earthed monitor/modem, I still feel vibration.

 

does motherboard have electricity leakage or it's normal?

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@ottoskorzeny133 Welcome to HP Community!

 

I understand that the Omen 17t Electricity Vibration.

 

In that case, I would suggets you conatct our phone support and check. They will help you.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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