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ChiPat2
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Message 1 of 2
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Omen 17t battery is swollen -- seems like a common problem -- help?

HP Recommended
Omen 17t
Microsoft Windows 10 (32-bit)

I'm experiencing the same problem as several other Omen customers -- there's a large bulge to the right of the mouse pad on my mid-2018 Omen 17t. The appearance matches the photos in those posts.

 

Other threads on this topic received a response from an individual working on behalf of HP requesting additional information. Hopefully, someone can provide me some assistance -- my son has had a good experience with the laptop for gaming so far, and it would be good to get the issue resolved.  Thanks

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@ChiPat2

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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