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Omen 17t - connectivity issue

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Omen 17t

Omen 17t gaming laptop.  The internet connection goes on and off any time I'm gaming.  Its not the home wifi as no one else has this issue and my brother has an older version of my laptop and doesn't experience it.  It's been an issue since I've gotten it. I've tried troubleshooting, virtual agent, and reviewing support community postings - nothing has worked.

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@mamaleite Welcome to HP Community!

 

I understand that you are facing issues with internet connectivity.

 

Do not worry. I will try to fix the issue.

 

Please provide the correct product number.

 

Here's a guided troubleshooter that will help fix this issue: Click here 
 

Try these steps: 

 

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

 

If the issue persists, continue with the below steps: 

  • If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 

  • If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps. 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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