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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
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‎11-30-2022 04:58 AM

HP Recommended 
Hello everybody,
I am a new owner of a beautiful HP Omen 17" model CK1026NL and I would like to understand if the HP Battery Health Manager utility is available in the BIOS on this class of Notebook.
And if it weren't possible, I would like to understand why since gaming notebooks put batteries under great stress....
If it weren't available, I would like to understand how to fix it, because due to space problems at home I will use the notebook almost like a desktop and the battery will be connected to the wall 90%-95% of the time.
Is there any way to overcome this problem?
Category:
1 REPLY 1

‎11-30-2022 12:00 PM

HP Recommended

@Andrea1980_1 

 

Article says it is for Business Class machines, you machine is NOT a Business class machine.

 

               https://support.hp.com/ca-en/document/ish_4449597-3519507-16

 

Please try

 

              https://support.hp.com/au-en/document/ish_4034543-1660469-16

 

Regards.

BH
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