-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- Omen Command Center not working

Create an account on the HP Community to personalize your profile and ask a question
11-07-2019 04:46 AM
Hey guys, I got this problem from around a month ago where every time I start my laptop and sign in, an error message shows that omen command center is not working. I ignored it at first since it didn't affect the laptop at all but I do wish to find a solution now to it rather than avoid it. When I open the omen command center application it shows an error as the picture below.
11-07-2019 02:29 PM
Three days ago, the error came out from blue on my machine when booting up. I did update OCC to newer version, no more error now.
Please go to Windows Store to update your machine to new OCC version.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-08-2019 07:03 AM
My brother and I both with Omen 15 laptops have had the same problem for months and notice the problem comes up in past. None of workarounds suggested succeed.
Problem seen for both an Omen 15-dc1024na and 15-dc1007na
Procedure when occurs:
Uninstall Command Center
Download and Reinstall from MS shop - immediate crash notice window after Install and if reboot.
Windows is up to date Win 10 v.1903 latest update KB4522355
Error message:
OmenCommandCenterBackground.exe
Unknown software exception 0xe0434352 at application location 0x00007FFCD85FA839
As others have remarked it seems to have been associated with a Windows update a few months back as worked fine before then. This seems an ongoing problem for a number of users.
Thanks for any help!
David