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HP Recommended
HP OMEN 15-DC0015NS
Microsoft Windows 10 (64-bit)

Hi, I've recived just now my new Omen 15 and it doesen't have the Omen comand center/Omen Control, (And I can't adjust de leds and etc)

Where do I have to download it?

And which is the function of the Omen key ? It does nothing

Thanks!

1 REPLY 1
HP Recommended

If its brand new, do a recovery on it before you start loading games into it.

F11 at power on will access the recovery and reinstall Windows. That should fix the issues

 

Here is how to run a recovery...

If Windows opens correctly, perform the following steps to start a system recovery from the Windows Start screen.
  1. Turn off the computer.
  2. Disconnect all connected devices and cables such as Personal Media Drives, USB drives, printers, and faxes. Remove media from internal drives, and remove any recently added internal hardware.
    Do not disconnect the monitor, keyboard, mouse, or power cord.
  3. Turn on the computer.
  4. From the Start screen, type recovery manager, and then select HP Recovery Manager from the search results.
    If you are prompted for an Administrator password or confirmation, type the password or provide the confirmation. If a User Account Control window asks if you want to allow the program to make changes to the computer, click Yes.
  5. Under Help, click Windows Recovery Environment.
    Recovery Manager Main screen with Windows Recovery Environment selected
  6. Click OK. The system reboots into the Windows Recovery environment.
    Windows Recovery Environment with OK selected
  7. Click Troubleshoot.
    Choose an option with troubleshoot selected
  8. Click Recovery Manager.
    Troubleshoot screen with Recovery Manager selected
  9. Click Recover without backing up your files, and then click Next.
    System Recovery with Recover without backing up your files and Next selected
  10. Read the System Recovery information. To proceed, click Next.
    System recovery information
  11.  
    Recovery Manager is preparing the system for recovery.
    Preparing for system recovery
  12. The preparations are complete. Click Continue.
    Recovery preparation is complete and continue is selected
  13.  
    The computer restarts. Follow any on-screen instructions and do not interrupt it during the process. The computer might restart a number of times during the recovery process.
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