Omen Gaming Hub Xbox Game Pass Deal

[FighterRider]

1 mont free trial of Xbox Game Pass Deal on Omen Gaming Hub is not working. Just opening Game Pass page from Xbox Application. 

[Nal_NR]

Hi @FighterRider,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand that you are having issues with Omen Gaming Hub Xbox.

If the 1-month free trial of Xbox Game Pass through the OMEN Gaming Hub is not working and it's redirecting you to the Xbox Game Pass page without applying the deal, you can try the following steps to troubleshoot:

1. Update the OMEN Gaming Hub

• Make sure you are using the latest version of the OMEN Gaming Hub.
• Open OMEN Gaming Hub, go to Settings, and check for any updates. If available, update the app.

2. Check Your Xbox Account Status

• Ensure you're logged in to the OMEN Gaming Hub with the same account that you want to redeem the offer on.
• If you already had a previous Game Pass subscription (including trials), the free month might not apply again.
• Sign in to the Xbox app with the same Microsoft account linked to the OMEN Gaming Hub.

3. Claim the Offer Directly from OMEN Gaming Hub

• Inside OMEN Gaming Hub, navigate to the Rewards section or My Gear > Perks.
• Look for the Xbox Game Pass offer and try claiming it again. It should generate a code or take you to a page where you can activate the deal.

4. Clear Cache and Reinstall OMEN Gaming Hub

• If the issue persists, you can try clearing the cache of the OMEN Gaming Hub:
  • Close the OMEN Gaming Hub, go to Settings > Apps > OMEN Gaming Hub, and clear its cache.
  • Reinstall the OMEN Gaming Hub from the Microsoft Store if clearing the cache doesn't work.

5. Check Xbox Game Pass Eligibility

• Some users may not be eligible for a new free trial if they've already used a free trial in the past or if Microsoft has updated the terms of the trial offers.
• Check if there are any terms and conditions or fine print associated with the OMEN Gaming Hub offer that might limit its availability.

6. Contact OMEN or Xbox Support

• If the offer is still not working, you may need to reach out to HP OMEN/phone Support or Xbox Support for assistance.
• Provide details about the issue, such as any error messages or screenshots, so they can assist you better.

Hope this helps! Keep me posted for further assistance

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