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‎02-19-2019 02:03 PM - edited ‎02-19-2019 02:12 PM

HP Recommended
Product: OMEN by hp
Operating System: Microsoft Windows 10 (64-bit)

Product ID: 3WE38UA#ABA

 

I bought this laptop a few months back for trips. So its had minimal use. 

 

Went to boot up and it will not. Battery is dead and the charger wont charge it.

 

When i plug in the cable the amber light comes on for 1 second and then it is gone. I have already tried to disconnect and reconnect the battery.

 

Thanks

1 person had the same question
2 REPLIES 2

‎02-19-2019 02:07 PM

HP Recommended

Welcome to the HP Support Community  @corelli22 

 

To better assist you, the members will need the exact model number or product number of your laptop, desktop or printer???

 

HP Notebook PCs - How Do I Find My Product Name or Number?

 https://support.hp.com/us-en/document/c00033108

 

HP Desktop PCs - How Do I Find My Model Number or Product Number?

 https://support.hp.com/us-en/document/bph07555

 

HP Printers - How Do I Find My Printer's Product Name or Number?

 https://support.hp.com/us-en/document/c03770424

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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‎02-19-2019 02:13 PM

HP Recommended

Just added it

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