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‎06-01-2024 11:01 AM

HP Recommended
Product: OMEN Laptop - 15-en0013dx

Once I installed Win 11, sound from my laptop is often distorted.  If I switch in and out of mono it clears up momentarily.  The issue does not manifest when using my BT speaker.  All Microsoft updates and drivers updates have been loaded.  I've spent hours researching and working with consultants without success,  Restoring Win 10 is not an option as I would lose too much data.

 

Thanks!

2 REPLIES 2

‎06-01-2024 05:29 PM

HP Recommended

@Scott62556 

 

Please try

 

          https://ftp.hp.com/pub/softpaq/sp131501-132000/sp131797.exe

 

Regards.

BH
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‎06-03-2024 06:58 AM

HP Recommended

Thanks so much for you help.  This seems to have fixed this issue.  I've been searching for a solution for months!

 

Thanks again!

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