• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎02-07-2021 07:55 PM - edited ‎02-07-2021 10:08 PM

HP Recommended
Product: Omen 15
Operating System: Microsoft Windows 10 (64-bit)

bet.jpg

 

btry.jpg

 

Omen Laptop Charger Over heats. Is it normal or a faulty charger, because this is my first Gaming Laptop With a 200w Charger. These are the test images, both the images displayed one next another, but at the end it results PASSED for both Battery and Adapter Checking.

1 REPLY 1

‎02-09-2021 08:33 AM

HP Recommended

@Theerej_14

 

I reviewed your post and I understand that the charger is overheating.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

I would like to inform you that usually, the charger will be a little warm when you are using the computer and it is normal. However, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.