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‎04-29-2021 03:09 PM

HP Recommended
Product: Omen 15-en0031ur
Operating System: Microsoft Windows 10 (64-bit)

When you start Omen Light Studio, there is no 3D laptop model in the rectangle and  therefore there is no way to adjust the backlight. The description of the program indicates that this laptop model has an RGB backlight. What could be the problerm?Без имени.png

1 person had the same question
2 REPLIES 2

‎04-29-2021 03:55 PM

HP Recommended

@Q1K 

 

The specs of your machine is

       https://support.hp.com/au-en/document/c06859080

 

It came with FreeDOS. Did you install all required drivers for it from the following link

 

              https://support.hp.com/us-en/drivers/selfservice/omen-15-en0000-laptop-pc-series/32827270

 

>>>> The description of the program indicates that this laptop model has an RGB backlight

Note: I can't see information of keyboard from its specs

 

Regards.

BH
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‎05-01-2021 01:18 AM

HP Recommended

Yes, the laptop came with DOS, I installed everything, but still, nothing works. The fact that this model has RGB backlighting is indicated in the description of the Light Studio program.1.png2.png

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