• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎10-10-2023 09:58 AM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wd000 (7B9S0AV)
Operating System: Microsoft Windows 11

Today I bought this laptop. In the picture of laptop it have RGB keyboard lights. 

After installing windows 11, I pressed OMEN logo printed key but nothing happened. I googled it and found solution. I need to download HP Omen Gaming Hub from Microsoft Store.

 

After running OGH I found keyboard color only can change from Omen Light Studio Software, I downloaded that too.

 

So, in the app I can see my laptop right here. But it shows some error at here for me. BTW  what is Brunobear?Screenshot 2023-10-10 085719.pngScreenshot 2023-10-10 085708.png

 

How can I fix this problem, how can I change my laptop keyboard color?

Category:
12 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.