• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎05-31-2019 05:40 AM

HP Recommended
Product: Omen 15-dc1016nq
Operating System: Microsoft Windows 10 (64-bit)

So I bought the laptop yesterday I installed windows 10 pro 64bit and updated with the latest patch , I installed all the Hp drivers from Hp support assistant and then i intalled the Omen command center and there was no lighting option for the keyboard i know the laptop doesn't have the full rgb but i know i can change the keyboard color's in 4 zones + the omen button doesn't work either.

Please help and sorry for my bad english I am from Romania.

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-31-2019 07:38 AM

HP Recommended

Hello @Petre54 

 

According to the specs, your model does not have 4-zone lighting.

Only Red Dragon 2-zone lighting. It will only be red colored.

https://pcb.itcs.hp.com/dc/api/edatasheet/ww-en/27103287/pdf/6HZ59EA.pdf

Im sorry.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-31-2019 07:38 AM

HP Recommended

Hello @Petre54 

 

According to the specs, your model does not have 4-zone lighting.

Only Red Dragon 2-zone lighting. It will only be red colored.

https://pcb.itcs.hp.com/dc/api/edatasheet/ww-en/27103287/pdf/6HZ59EA.pdf

Im sorry.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.