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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎04-17-2020 01:40 PM

HP Recommended
Product: OMEN by HP 15-dc1025cl
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I just bought my Omen 15, I know it has a RGB keyboard but I can´t change the color. The option in Omen command center doesn´t appear.

 

I´ve already tried reinstalling the app, updated my laptop, drivers and updates from the HP Support Assistant.

 

Please help!

Gian01_0-1587152391730.png

 

 

4 people had the same question
3 REPLIES 3

‎04-17-2020 03:45 PM

HP Recommended

@Gian01 

 

Does your machine have 4-zone colors ?

 

          light colors.png

 

If not, I believe your machine does not have Lighting option/feature

 

Regards.

BH
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‎04-17-2020 08:11 PM - edited ‎04-17-2020 08:12 PM

HP Recommended

The Omen Command Center recently updated, so finding the lighting option is a bit tricky compared to usual... here's a few screenshots that might help.

 

Click your Omen Laptop at the bottom:

GSynergy_0-1587175844750.png

Then in the top bar, press, lighting.

GSynergy_1-1587175875863.png

 

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‎04-18-2020 08:43 AM

HP Recommended

Does your HP Omen have white keycaps? Or red? Cause if they're red, you don't have 4 zone lighting.

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Disclaimer: I am not a HP Employee, so take some of my advice with a grain of salt, I can and will help people the best I can however when I'm available.
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