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Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

See if this will install before we contact HP.

HP PC HARDWARE DIAGNOSTICS...  http://ftp.hp.com/pub/softpaq/sp99001-99500/sp99221.exe

if that will not, try this one... https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97031.exe

 

Run the diagnostics for the full extensive tests for everything. Keep the laptop plugged in during that time.

IF it detects a hardware failure, you will at least have a better idea whats wrong.

HP Recommended

If they listen to you I will be really in debt to you, but I think all of them are running from problem with it. I got all documentation and conversation with hp support from my region and even got a screenshot of hp warranty when it was still under it, I got all the conversation from seller and bill. I was even willing to pay for warranty extension, just so I can be sure that nothing will happen, but they didn't even wanted to open it. Problem is that when I send it hp service it was there for a month, and when I sent it to Germany to seller it was there for a month, and when I get it back paf it is already september... And I already payed a 100€ just for shipping...

HP Recommended

Wooohoooo, everything passed smoothly. Tried to install omen command center from  microsoft store, and it works!

Thank you for your help, you Sir are a true legend!

HP Recommended

Well that's a relief. Glad its working now. Keeping fingers crossed it stays that way.

Let us know if there is something else we can help with.

Good luck.

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