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‎12-23-2018 11:41 AM - edited ‎12-23-2018 12:16 PM

HP Recommended
Product: OMEN by HP Laptop 15-dc0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello, omen cc dosnt open, not working button, i got latest update windows and app, i just need keyboard led adjustment and change it, can u create app or smth to do changes on led keyboard 1.jpg3.jpgUntitled.jpg

3 REPLIES 3

‎12-23-2018 11:48 AM

HP Recommended

Welcome to the HP Support Community @nuqleo

 

To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

 https://support.hp.com/us-en/document/c03754824

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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‎12-23-2018 12:06 PM

HP Recommended

Product name:OMEN by HP Laptop 15-dc0xxx

BIOS:F.07-10/30/2018
Keyboard revision:93.21
Total memory:8.00 GB
Processor name:Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz

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‎12-23-2018 12:16 PM

HP Recommended

i updated some photos check it out. in task manger its show but program not runing in dekstop

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