Omen logo is peeling off

[wzrw]

Hi, recently i found that the Omen logo is peeling off and its getting worse everytime i put the laptop in my backpack. will hp replace the logo or what ? please help

* laptop is still in warranty

[Photoray002]

Contact HP Support directly. They can tell you what can be done.

Use this link and follow the prompts...

Contact HP Worldwide | HP® Official Site

[wzrw]

I can't contact them, Hp support Jordan number is not working and there is no other option ...

[Photoray002]

I dont know what time it is in Jordan, but can you try it during business hours?

IF that does not work, let me know. I will ask if an agent can contact you here, but you calling them is faster.

[wzrw]

Yes i'm calling during working hours but the number is not in service, it does not ring at all.

[Photoray002]

OK Ill see what I can do.

[wzrw]

Appreciate it 👍🏼

[kevin-t]

@wzrw

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

[wzrw]

Thanks, waiting for the message.

[wzrw · Accepted solution]

*Update: Finally after a long wait hp replaced the logo with a fresh one !