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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
15-bc408nw
Microsoft Windows 10 (64-bit)

English

Good morning I have a HP 15-bc408nw (5MK42EA) 16 GB RAM / 1TB HDD / On the screen, instead of an image, you can see stripes vertically and horizontally, which could happen as much as it would cost to repair. How to fix it. I'm sending photos Thank you for your help

 

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Dzień dobry
Posiadam laptop HP 15-bc408nw (5MK42EA) 16 GB RAM/ 1TB HDD/
Na ekranie zamiast obrazu widać paski w pionie, jak i w poziomie co mogło się stać ile by kosztowała naprawa. Jak to naprawić.
Wysyłam zdjęcia
Dziękuje za pomoc

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