Only 5.9GB RAM Available out of 8

SGiri · ‎09-27-2020

Hi I recently bought an HP Pavillion gaming laptop. Upon using it I found out that I could only use 5.9GB RAM out of 8GB.

About 2.1GB Ram is claimed by windows as hardware reserved

Based on the tasks that I do , for me every gigabyte of RAM is important

Can anyone tell me how to reclaim the hardware reserved memory ???

banhien · ‎09-29-2020

@SGiri

Sorry no. Please try to update BIOS (if available) for your machine.

Regards.

BH
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banhien · ‎09-27-2020

@SGiri

That is a known issue which is related to AMD processors. Please check the following article:.

https://support.hp.com/us-en/document/c06526774

And from Microsoft PlayReady.

https://www.microsoft.com/playready/overview/

Regards.

BH
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SGiri · ‎09-28-2020

Thank you for this information. Is there any way to disable this so that I can get my ram back ???

banhien · ‎09-29-2020

@SGiri

Sorry no. Please try to update BIOS (if available) for your machine.

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

>

SGiri · ‎10-02-2020

Oh alright thanks for your help

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Only 5.9GB RAM Available out of 8