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‎12-12-2023 09:48 AM

HP Recommended
Product: Omen 17

My computer has been sitting in Shanghai for days now. This computer was a replacement for one that was physically broken, so not just a toy I have not and will continue to not be productive until I get it in. I need some transparency in what is going on with my order. 

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1 REPLY 1

‎12-14-2023 11:41 AM

HP Recommended

Hi @Lambkhop,

 

Welcome to the HP Support Community

 

I understand due to being physically broken issue a replacement happens. Not to worry I will help you to get a resolution to resolve the issue.

 

I am sorry to hear that  This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, Please click on it or simply click on this link.

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
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