Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Out of Warranty Repair UK

HP Recommended
Omen X-17
Microsoft Windows 10 (64-bit)

I am trying to find a simple number to call or email to contact regarding a repair for my device. The warranty expired years ago and my local repair shop can't find a replacement keyboard, basically the W key has given up. I either need details for finding a replacement keyboard or have it sent to be repaired by HP please. I keep going in circles on the website and no contact details are given in these forums

Level 10
4,438 4,399 450 757
Message 2 of 2
Flag Post
HP Recommended


This a service manual for Omen X 17. There is a list of compatible keyboards with the appropriate part numbers on the page 32. I have looked for the UK keyboard and those available are pretty expensive. Perhaps a US keyboard could be a better option as those should be a more popular. The only option here is to google the part number from a third party seller. I don't think HP have it in stock and if somehow they have a spare keyboard prepare £300-£500 for it. 

Gigabyte G5 Linux Mint
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation