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‎10-29-2022 12:44 PM

HP Recommended
Operating System: Microsoft Windows 11

I have an HP Pavilion Gaming Laptop 15-dk0xxx that is overheating all the time, while in normal usage like browsing and so on I get CPU temperature in it's 60s or 70s and when I launch a game it goes in a second to 95C and gets fixed there, and this cause overheating for the GPU as well since it starts cooler but after a minute or so it goes also to 95C.

 

I have my BIOS updated to the latest version according to HP website and all drivers updated (HP Assistant does not show any new update)

 

PS: after the BIOS update I got HP CoolSense active but there is no single difference.

Category:
1 REPLY 1

‎10-30-2022 03:17 AM

HP Recommended

Hello @satip6 

Sorry to hear that you are having problems ... I would like to help you.

As workaround before renewing the thermal paste of the CPU and GPU, please perform the following steps ...

 

(1) Set "maximum processor percentage" in Windows to 98%

--->>> How to show or hide Minimum and Maximum Processor State in Power Options in Windows 11/10

 

(2) Enable Ultimate Performance Plan in Windows 11

 

(3) Restart Windows

 

(4) Download and install and run

Popular HWiNFO Diagnostic Sofware

--->>> Send a screenshot showing the CPU and GPU temperature:

<Sensors>

 

ub6424_0-1667124920656.png

 

(5) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

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