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Overheating the CPU

HP Recommended
HP Omen 15
Microsoft Windows 10 (64-bit)

I have a question regarding the "normal" temperature of the AMD Ryzen 7 4800H. So I recently bought the HP Omen 15 which has the ryzen 7 4800H as its processor. With this laptop comes instaled an app called OMEN Command Center which tells me the temperature my CPU and GPU are running. Basically, the deal is: I've noticed that when the laptop is plugged-in the CPU gets very hot, constantly, doing normal tasks like browsing the web. The minimum temperature it reaches is like 40ºC and the maximum is 70ºC being ~50+ºC the average temperature it runs. This bothers me because, when it reaches the 60+ºC zone, the fans start to work kinda loud, to cool the CPU, which doesn't happen when my laptop is not charging. When the laptop isn't plugged-in the temperature of the CPU is almost always the same, between 30-40ºC. So, it's basically a difference of temperature between charging and not-charging of 20ºC which, seems a lot. My question is if this situation is normal and if it could damage my CPU in the long run?

HP Support Agent
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Hi @W8_4_it.Welcome to the HP Support Community!


I reviewed your post and I understand that the computer is overheating.


Don’t worry, I assure you I will try my best to get this sorted.


I would like to inform you that 90C is normal on the gaming computer. I recommend you use the Omen command center to change the settings which suit your needs.


Please refer to the below article for more information.


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Hope this helps! Keep me posted. 







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