Overheating

[Wilczekhd]

I posted the same thing in the wrong section so I reposted it here.

I bought the laptop a week ago.

It's my first gaming laptop so of course I decided to start playing games.

I was gaming for a hour with CPUID HWMonitor on, I noticed that the CPU temperatures are 90-100*C. Is this normal? 

The performance is great but the temperatures keep me worried.

What can I do about this?

I wanted to undervolt the CPU in XTU but it's locked. I disabled turbo boost for the CPU to stay at base clock (2.5 ghz) at all time, but the temps don't change much, still goes up to 100*C.

GPU temperatures are 70-75*C, it's just the CPU that runs hot.

Link to screenshot of logs from Intel XTU CPU stress test.

https://imgur.com/a/moBMf7C 

[Wilczekhd]

Update: I bought a cooling pad and thermal throttling still happens when I run a stress test. Anything else I can do?

[praveenbv]

Hi@Wilczekhd,

Welcome to the HP Support Community!

I reviewed your post and I understand that the computer is overheating.

Don’t worry, I assure you I will try my best to get this sorted.

I would like to inform you that 90C is normal on the gaming computer. I recommend you check for windows updates.

Does download GEFORCE EXPERIENCE update the gaming drivers?

Check for BIOS Update?

Please refer to the below article for more information.

https://support.hp.com/us-en/document/c01657439

Hope this helps! Keep me posted.

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