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HP Recommended
Hp pavilion 15-cx0008nq
Microsoft Windows 10 (64-bit)

I have a problem with this laptop(hp pavilion 15-cx0008nq), after 15 minutes of gaming, temperature go almost 85 degrees in the condition which i have used throttlestop and have -350mv undervolting and have a cooler (deepcool muti core x8). What can i do out of this?

1 REPLY 1
HP Recommended

@Maciu,

 

Thank you for posting your query on HP Community,

 

Are you having issues only while playing specific games or all the games.

Does the computer shutdown due to overheating.

 

Let's try these steps here: 

 

Let's try to update the Bios, Chipset and graphics card drivers on your PC either using HP support website, using this link or download it using HP Support Assistant. 

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

You may refer to the steps suggested in this support document for - HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating

 

Keep me posted how it goes

 

Thank you and have a wonderful weekend 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.