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Tristan0209
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Message 1 of 2
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Flag Post

Overheating

HP Recommended
OMEN Laptop - 15-en0007ax
Microsoft Windows 10 (64-bit)

I have recently bought an HP Omen laptop from an online chinese website during November and during the past months it has never reached temperature going past 90 C but during the month of January the temperature suddenly started going up to 87 on games that don't require high graphics such as Osu and going past 100 C on games like Battlefield and Monster Hunter World even if the fans are set to max? I have already installed the Bios update and it still goes up to 90 C

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Tristan0209

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, 

To get the answer to this question, 70° to 90° is absolutely fine. While gaming, your hardware needs to operate at a higher rate to ensure performance levels are met. So, naturally, your components get much hotter.
 

Workaround:

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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