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04-08-2021 04:21 AM - edited 04-09-2021 09:39 AM
Hello, I have this laptop for about 1 year now and i always had a high temprature on it while playing games which leads to crashes sometiemes, But lately the CPU is getting very very hot while playing between 97°-100° and this leads to crashes every 10-20 min.
Even if i'm not playing it crashes sometimes and restarts on its own. I tried to Undervolt and i clean fans regulary but i still always have this problem. Even my room is always cold since i'm playing close to an open window. Windows and bios are up to date, I checked with HP Support assistance and there is no other update of any kind, I also have a cooling pad. so I bought this laptop for gaming but now i can barely play 20 min without it crashing. Even normal activities sometimes cause a problem.
Can someone please help me ?
04-11-2021 10:06 AM
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