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‎12-22-2023 05:11 PM

HP Recommended

Hello, I bought a freedos computer, but since I could not install Windows correctly, all the drivers were deleted and my computer cannot even connect to the internet now. Can you help me?

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1 REPLY 1

‎12-22-2023 06:24 PM

HP Recommended

Hi:

 

Below is the link to the driver page for your notebook.

 

OMEN by HP Laptop 17-ck0xxx (6V9C0U8) Software and Driver Downloads | HP® Support

 

I don't know what model Wi-Fi adapter HP installed in your notebook and there are drivers for 2 different model Wi-Fi adapters listed.

 

If you go to the device manager, when the Wi-Fi adapter needs a driver there will be a device listed there labeled as a Network Controller.

 

If you post the hardware ID for the network controller, I will be able to post the link to the correct driver you need for it.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

 

You also need to let me know what operating system you installed...W10 or W11?

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