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- HP Community
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- Paid payment confirmation is not happening

Create an account on the HP Community to personalize your profile and ask a question
08-27-2024 07:48 AM
Hello, My computer broke down in mid-July. I contacted the HP support line and sent my computer to the technical service. A certain fee was charged and I made the payment (August 2) but my payment is still not approved. The authorized service in Turkey stated that the teams abroad do not approve it. Can you help me?
08-28-2024 10:17 AM
Hi @Alp20Eren,
Welcome to the HP Support Community
I understand you are facing an issue with your computer broke down. Not to worry I will help you to get a resolution to resolve the issue.
I'm sending a private message to assist you with the next action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
Gaya1238
HP Support
A_Gayathri
HP Support Community Administrator.