Pavilion 15 gaming laptop crashing often

[Nefarioulyte]

Whenever I'm playing games, the laptop will suddenly crash while playing or bsod when idling, i checked both ram sticks individually for any issues (2 8gb sticks) and cleaned out the fans but the issue persists. I don't know when it started but it's very annoying and the laptop gets extremely hot while playing aswel.

[ub6424]

Hello @Nefarioulyte 

Please tell me the full product name and product number (p/n) of your notebook. You will find this information on the back of your notebook printed in small letters.

best regards

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